Website University of Tennessee - Social Work Office of Research and Public Service
Within SWORPS, the Tennessee Child Support Employment and Parenting Program (TCSEPP) Coordinator builds a strong evidence-informed and trauma-informed practice that assists, supports, and advocates for non-custodial parents involved with the child support system. The TCSEPP Coordinator, based in HAMILTON COUNTY, TN, assists non-custodial parents with overcoming barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)’s lives. The Coordinator works with non-custodial parents to promote trust and communication between them and the systems with which they interact as well as with, when possible and appropriate, with the children and custodial parents. The Coordinator also weaves together a supportive network of formal and informal community-based resources for non-custodial parents and provides outreach and education to non-custodial parents and the community-at-large.
Responsibilities
Determine participant eligibility and properly assess participants’ barriers and make appropriate referrals for identified barriers
Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement
Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.
Monitor participants’ child support eligibility & payments; program involvement & compliance as well as employment.
Develop and maintain partnerships with local agencies to assist participants with barriers to employment
Attend community interagency meetings to learn about and share available resources and information
Participate in partner meetings
Provide regular updates to Child Support staff and attorneys on participant progress
Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants
Participate in job/resource fairs
Fiscal tasks including but not limited to One Card reconciliation and uploading & documenting receipts, monthly gift card reconciliation, and travel reports
Qualifications
Required Qualifications
Experience: Two years of customer/client (case management) experience. In lieu of a degree candidates with two additional years of experience will be considered.
Education: Bachelor’s Degree
Must have valid driver’s license, automobile at their disposal, and a current automobile liability policy with continuous coverage.
Knowledge, Skills, Abilities:
Ability to assess participant needs.
Ability to develop positive & trusting relationships with participants and offer emotional support.
Ability to positively interact with partners including child support, court, attorneys, etc.
Ability to promote the program to potential participants, partners, and employers.
Ability to advocate for participants.
Ability to work independently and within a team setting.
Ability to travel to multiple counties to serve participants.
Ability to be flexible with respect to changing needs of the project.
Excellent oral communication skills.
Proficiency with Microsoft Office.
Ability to work independently and in team settings.
Experience with data management systems.
Questions? Reach out to the hiring manager via email at [email protected]
To apply for this job please visit fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com.
