Website Southeast TN Area Agency on Aging and Disability

The Southeast Tennessee Area Agency on Aging and Disability is seeking a dedicated and compassionate Case Manager to provide assessment, care coordination, and case management services to older adults and individuals with disabilities. This position is responsible for conducting comprehensive client assessments, determining eligibility for home and community-based services, developing individualized service plans, coordinating referrals, and monitoring client progress to help individuals remain safe and independent in their homes.

Essential Duties and Responsibilities

The Case Manager conducts comprehensive assessments to determine eligibility for home and community-based services, including home-delivered meals, homemaker, personal care, respite, and other supportive services. The position develops, coordinates, and monitors individualized service plans based on each client’s needs and facilitates referrals to appropriate community resources and service providers. The Case Manager maintains accurate, timely, and confidential client documentation, monitors client progress through ongoing contact and reassessment, and collaborates with clients, caregivers, service providers, and community partners to ensure effective service delivery. The position also establishes and maintains positive, professional working relationships with agency staff and community partners.

Qualifications

Candidates should have experience in case management, social work, human services, healthcare, or a related field. The successful candidate will possess strong communication, organizational, and interpersonal skills; demonstrate the ability to maintain confidentiality and exercise sound professional judgment; and be able to work independently while contributing effectively as part of a team.

Preferred Qualifications

Experience working with older adults, individuals with disabilities, or other vulnerable populations is preferred as well as proficiency with basic computer applications and electronic documentation systems.

Resumes & cover letters must be received by August 14, 2026, and should be sent to: Don Kellerman, Chief of Staff at [email protected] or P.O. Box 4757 Chattanooga, TN 37405 ATTN: Human Resources

To apply for this job email your details to dkellerman@sedev.org