Community Response & Relief COVID-19 (Coronavirus)

Get Help

See below for specific resources that are available for you. Please note that this page is being kept up-to-date as regularly as possible with answers to the most common questions that United Way is receiving in regard to places to both get and give help.

Recursos e información en español durante COVID-19 lapazchattanooga.org/covid19 

Individual Resource Access

  • Individuals or families looking for resources and information on emergency shelter, food, clothing or financial assistance can contact 211, United Way’s resource and referral line through the methods below:
    •  Dial 2-1-1, 423-265-8000, or toll free at 1-866-921-3035 
    • Text your zip code to 898-211 to start a text chat,
    • Email us at 211staff@uwchatt.org. 

*If you live in Hamilton County and are 60 years or older, please contact the Area Agency on Aging and Disability (AAAD) at 1-866-836-6678 if you are in need of food, personal and household supplies, etc. 


If you or your family are experiencing a food shortage due to school closings or other circumstances related to COVID-19, visit the list of resources available to you below:


For information on Hamilton County Schools and continued education, click here:

Household & Basic Needs Support

We know that many Chattanoogans are experiencing lost wages or work due to COVID-19. Click the button below to view a list of resources to aid with rent, utilities, and other necessities:

Employee & Employer Resources

 The Chattanooga Chamber of Commerce has compiled a list of job opportunities and employer resources on how to respond to COVID-19 developments. Visit their resource page below:

Self & Family Care

Visit a list of resources below for assistance with matters including childcare, TANF emergency aid, family services, and physical and mental self care:

Regular updates and case-specific needs are surfacing on a moment-to-moment basis. To view and share these opportunities follow us on our social accounts.

Stay Informed

The following resources are national, state and local ways to track ongoing developments:


What is Covid-19?
There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused be a novel (or new) coronavirus that has not previously been seen in humans. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

The World Health Organization (WHO) published this video which helps answer many common questions about the origin and spread of the virus.

What are the symptoms of Covid-19?
Fever, cough, and shortness of breath are the most common symptoms of COVID-19 and are similar to symptoms of a common cold or the flu.
What should I do if I or someone I care for is sick?
If you think you have been exposed to COVID-19, are over the age of 60, or have an underlying medical condition like heart, lung, or kidney disease, and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your healthcare provider immediately. If you are young, otherwise healthy, and have not been in contact with someone who has COVID-19 or recently traveled to a country with a high rate of COVID-19, stay home and treat your symptoms as you would with a common cold.

More information from the CDC here.

Are there confirmed COVID-19 cases in my community?
The CDC has made a map available to the public with information about confirmed COVID-19 cases by state. For specific information about your community, visit the website for    and look for COVID-19 updates. Regardless of whether there is an active outbreak in your community, you should wash your hands thoroughly, cover your mouth when sneezing or coughing, and stay home if experiencing cold or flu symptoms when at all possible. 

More information from the CDC here.

Is COVID-19 fatal?
While people have died from COVID-19 in the U.S. and abroad, the majority of people who have been diagnosed with COVID-19 do recover. The virus appears to only be severe if it reaches the lungs and remains untreated. Most otherwise healthy people can recover from COVID-19 at home.