COVID-19 Response & Relief

The COVID-19 pandemic is a rapidly evolving situation – more becomes known about the virus, how it is spread, and how it affects people every day. The following pages are being kept up-to-date as regularly as possible with resources and opportunities to both get and give help.

Give Help

Community organizations are working around the clock to ensure every Greater Chattanoogan has the resources they need under the circumstances of COVID-19. Supplies, donations and volunteer efforts are in high demand. View opportunities to donate and volunteer by clicking below. 

Get Help

Available resources are shifting on a regular basis. Individuals and households looking for information on emergency shelter, food, clothing, financial assistance and other needs can view our partners by clicking below. 

    Are you an agency helping provide assistance during the COVID-19 pandemic?

    If so, please fill out this form and we’ll add you to our relief effort database.


    Office Closures

    To help limit the spread of COVID-19 and support efforts to promote social distancing, United Way offices will be closed to the public effective March 16, 2020, until further notice. As a duty of care organization, we recognize our role in ensuring all Greater Chattanoogans get the support they need during this critical time. United Way staff will be working remotely and will continue to be available by email, phone, or virtually.


    Stay Informed

    The following resources are national, state and local outlets that track ongoing developments:


    Sources for this section include the Center for Disease Control, the World Health Organization, and United Way’s 211 service. You can visit any of these websites for more information. 

    What is Covid-19?
    There are many types of human coronaviruses, including some that commonly cause mild upper-respiratory tract illnesses. COVID-19 is a new disease, caused by a novel (or new) coronavirus that has not previously been seen in humans. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

    The World Health Organization (WHO) published this video which helps answer many common questions about the origin and spread of the virus.

    What are the symptoms of Covid-19?
    According to the CDC, fever, cough, and shortness of breath are the most common symptoms of COVID-19 and are similar to symptoms of a common cold or the flu.
    What should I do if I or someone I care for is sick?
    If you think you have been exposed to COVID-19, are over the age of 60, or have an underlying medical condition like heart, lung, or kidney disease, and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your healthcare provider immediately. If you are young, otherwise healthy, and have not been in contact with someone who has COVID-19 or recently traveled to a country with a high rate of COVID-19, stay home and treat your symptoms as you would with a common cold.

    More information from the CDC here.

    Are there confirmed COVID-19 cases in my community?
    The CDC has made a map available to the public with information about confirmed COVID-19 cases by state. For specific information about your community, visit the website for    and look for COVID-19 updates. Regardless of whether there is an active outbreak in your community, you should wash your hands thoroughly, cover your mouth when sneezing or coughing, and stay home if experiencing cold or flu symptoms when at all possible. 

    More information from the CDC here.

    For local information, you can consult the Chattanooga Times Free Press or the Hamilton County Health Department

    Is COVID-19 fatal?
    While people have died from COVID-19 in the U.S. and abroad, the majority of people who have been diagnosed with COVID-19 do recover. The virus appears to be severe only if it reaches the lungs and remains untreated. Most otherwise healthy people can recover from COVID-19 at home. Again, those over the age of 60 and/or with underlying health conditions appear to be at greater risk of severe illness from COVID-19.


    How should I adjust my day-today activities?
    We encourage you to take the necessary precautions and actions to protect yourself, your family, your staff and your constituents. We recommend following the CDC guidelines for self-protection measures (i.e. extra hand washing, refraining from touching your face, social distancing, etc.) as well as deep-cleaning procedures for home and work facilities. Additionally, the White House has advised the general public to avoid gathering in groups of more than 10. You can read The President’s Coronavirus Guidelines for America here.